Yanique Grant is a Customer Experience Strategist, keynote speaker and business woman.
The most amazing thing about Yanique Grant is what she has managed to accomplish as a small business owner charged with a mission of “Creating a More Caring World!” Her passion for customer service has taken her to many different countries in the Caribbean and the rest of the world to train and speak on improving Customer Service.
She is a woman on a mission and she see’s herself as being the “Oprah of Customer Service!”
Yanique Grant is the Managing Director of Professional Training and Occupational Services – a full service customer experience development company that helps businesses from thought to execution on creating that magical and quality experience – one which leads to raving fans and customers! Yanique has been been featured in Virgin Blogs and is also the host of Podcast Navigating the Customer Experience Podcast – which was ranked #15 in the TOP 50 Customer Retention Podcasts. She enjoys kickboxing and is a proud mom.
Listen another #12minconvo
Credits:
Musical Background: ‘TAKE THE CHANCE’ by Nicolai Heidlas
Related Posts
Stuart Woodrow- Stuart Woodrow: A 38 year old soon to be father of one who is currently splitting his time between working on his own projects and providing consultancy services on social media and community management. Stuart Listen another #12minconvo
Read MoreKatrina Pfannkuch- Flirting With Enlightenment Podcast – The podcast for tapping into your inner wisdom for self-discovery, clarity, and passion with purpose is Hosted by Katrina Pfannkuch, Creative Katrina Creativity Coach and Catalyst, Intuitive, Empath, Writer, Content Strategist, Podcaster. My passion is guiding others to shift their perception about their natural creative gifts and live more
Read MoreJoy Poskozim Dr. Joy Poskozim wanted to be a dentist in the eighth grade when she had her braces. She was fascinated by her teeth moving into place to have a nice smile! It took 3.5 years, but once they were off, she knew dentistry was for her. The oldest of four, Dr. Poskozim grew
Read MoreThembi Bheka- Thembi Bheka is a real estate investor, mentor and a member of the prestigious REIN. She is the founder of Real Estate Real Riches, an education platform that educates, inspires and empowers aspiring individuals to invest in real estate based on proven strategies. Thembi has been featured in the Real Estate Investment Network
Read MoreMargarita Millere- Margarita Millere is an Expatriate Coach and Trainer, a self-made expatriate, who in the last 10 years has been living in 10 + cities. Ca. 2.5 years ago she moved back to London, which is her home at the moment. Margarita is truly international spirit: throughout her life she felt that the world
Read MoreAdrian Havelock- Adrian Havelock is a Master Salesman with over 10 years in Sales and Customer Experience. He started his sales Career as an assistant to a Sales Representative of the Insurance industry where he worked part time. He got his breakthrough when he landed a Job in Sales at the young age of 19 at
Read MoreAbout Joshua CaraballoDr. Joshua Caraballo is an Industrial-Organizational Psychologist currently residing in Denver, Colorado… …His career trajectory has centered on the themes of inspirational storytelling and applied science for the sake of human betterment, especially for those who have been historically marginalized and oppressed. Joshua has a deep passion for human flourishing, awe-inspiring experiences in
Read MoreAbout Irene KatzelaDr. Irene Katzela is a trailblazing leader in the research, development, and commercialization of large-scale interoperable networks.With over 25 years of technical leadership, she is recognized as one of the few women Chief Technology Officers (CTOs) in the networking and decentralized technologies sectors… …Dr. Katzela leverages established and emerging technologies to shape global
Read MoreRob St. Mary- Rob St. Mary: Born and raised in a working class, a northeast suburb of Detroit, Rob cultivated a love of music, writing, and media at a young age. After learning to play guitar at age 14, Rob co-created an underground student newspaper at 17 because he felt the school’s paper was too
Read MoreHalelly Azulay- She is the author of two books, Employee Development on a Shoestring (ATD Press) and Strength to Strength: How Working from Your Strengths Can Help You Lead a More Fulfilling Life. Her books, workshops and retreats build on her 20+ years of professional experience in communication and leadership development in corporate, government, nonprofit and academic organizations. Halelly is the president
Read MoreDaphne V Smith- Daphne V Smith lived for years behind a mask; successful on the outside and suffocating on the inside.Her speaking career began through direct sales, vocational ministry honed her coaching skills and contributing to several publications sharpened her writing skills.Daphne has spoken at retreats and conferences across the country and has been behind more
Read MoreGreg E Hill- Greg E Hill is entrepreneur, author, podcast host and professional speaker from Durham, North Carolina. He attended Riverside High School where he played basketball & eventually started his first business making $100 a day selling sodas. He started his career in corporate finance working for 3 fortune 500 company and in 2014
Read More