Francesca Gordon-Smith specialises in Vocal Empowerment and Positive Mindset. She helps clients to speak with eloquence, confidence and sincerity. She focuses a great deal on the link between emotions and our ability to speak from the heart, which she believes to be the only way to really connect with others and build lasting relationships. Since 2006, Francesca has helped thousands of people to improve their communication skills and mindset. In 2011, she pioneered the use of Elocution in schools to improve literacy through phonics and has received a great deal of media coverage for the work she has been doing in this area: http://www.positivevoice.co.uk/media Francesca offers courses in British Accent Coaching, Public Speaking and Confident Communication- all courses combine practical and therapeutic training and can be taken one-to-one or in groups. Please visit Francesca’s Youtube channel for more tips and tricks: https://www.youtube.com/user/pvfran   Listen to more #12minconvos